Question 1

How fast does my order ship?

Accepted Answer

Local Kelowna deliveries happen 7 days a week, 365 days a year - often same day. Orders shipping out of town go by express post with a tracking number, typically arriving in 2 business days.

Question 2

When do I qualify for free shipping?

Accepted Answer

Orders of $500 or more ship FREE Canada-wide. The Cleanse Bundle and Elite-33 always ship free, and local Kelowna delivery is always free.

Question 3

Do you ship outside of Canada?

Accepted Answer

At this time we ship within Canada only. For international inquiries, please text Michael directly.

Question 4

Is checkout secure?

Accepted Answer

Yes. All payments are processed through Square - a PCI-DSS Level 1 certified payment processor used by millions of businesses worldwide. Your card details never touch our servers.

Question 5

What payment methods are accepted?

Accepted Answer

All major credit cards (Visa, Mastercard, AMEX, Discover) and Apple Pay / Google Pay where supported by your device.

Question 6

Can I pay for my whole cart in one transaction?

Accepted Answer

Yes - text Michael with your cart contents and he'll send a combined Square invoice you can pay in one tap.

Question 7

How do you verify quality?

Accepted Answer

Every batch ships with a Certificate of Analysis (COA) and is independently third-party tested for identity, purity, and potency.

Question 8

Where do your products come from?

Accepted Answer

Our products are sourced from reputable, regulated manufacturers and warehoused in Kelowna, BC.

Question 9

Can I customize an Elite-33 bundle?

Accepted Answer

Absolutely. Text Michael with your preferred composition - all Vitamin I, all Vitamin M, any combination - and he'll build it for you.

Question 10

Do you offer wholesale or bulk pricing?

Accepted Answer

Yes, for larger orders please contact Michael directly to discuss pricing.

Frequently asked.

Orders & Shipping

Payments

Quality & Sourcing

Bundles & Custom Orders